MEET THE TEAM
Dr Julian Arscott BDS (Dundee)
Julian is admired by patients for both his expertise and calm, considerate manner. He is passionate about dentistry and his friendly manner and easy smile appeals to all ages.
A member of the Australian Society of Endodontics, Julian has a particular interest in root canal therapy and a strong desire to up to date with the latest techniques and technologies. He regularly attends conferences and post-graduate courses both locally and internationally and uses the most up-to-date techniques and equipment.
He is well respected within the industry with his opinion often sought by Dental Supply companies when a new product is being bought onto the market. Such is his knowledge that dental sales representatives often observe him in action as his skill, experience and level headed approach offers them informed comments and insight to their products.
Julian grew up in England and graduated from Dundee University in Scotland in 1990. He met Australian wife Sue in London where she was teaching, and immigrated to Australia in 1996, taking over Riversdale Dental in 2003.
He loves to chat with patients, is committed to English cricket and trains hard to ski often. A talented cook he’ll happily chat about everything from roast beef to curries. Julian is a devoted Dad and never misses a milestone moment with daughter Samantha
2018 September: 6th Trans-Tasman Endodontic Conference
2017 September: ‘A new approach to Endodontics’
2017 August: ADA Dental Conference 2017
2017 May: Australian Society of Endodontology 37th Annual Dental Congress
2016 September: ‘A new approach to Endodontics’
2016 June: ‘Changes, Challenges and Opportunities’
2016 April: Advanced Endodontics
2015 October: Dental Myth Busting
2015 September: ADA Dental Conference 2015
2014 August: ADA Dental Conference 2014
2014 June: 4th Trans-Tasman Endodontic Conference
2013 April: Australian Society of Endodontology 35th Annual Dental Congress
2012 August: ‘Wave One’ Endodontics
2012 July: Diode Lasers in Practice
2012 June: Australian Society of Endodontology, 3rd Trans-Tasman Endodontic Conference
2011 May: Handpiece Maintenance Training
2010 November: Advanced Endodontics
2010 November: Bonded Ceramic Restorations
2010 March: Advancements in Aesthetic Restorative Dentistry and Vital Elements for Clinical Success
Dr Jodie Heap BDSc, BA (Hons), GCALL, PhD (Melbourne)
Graduating in 1990, Jodie has been a constant presence at Riversdale Dental since 1992. During this time she has completed a Bachelor of Arts (Honours), a Graduate Certificate in Advanced Learning and Leadership, and a PhD in Social Theory.
She is a dedicated professional who takes great pride in ensuring every client receives the very best care and her warm personality has reassured countless patients
In addition to her work as a dentist she is an Associate of the School of Culture and Communication at the University of Melbourne. Jodie is continuing to develop her research interests in social theory and ethics.
Jodie has a strong interest in paediatric dentistry and was Secretary of the Australian and New Zealand Society of Paediatric Dentistry for five years. As an outstanding dentist with a special affinity for children, Jodie has also been part of a Rotary Australia initiative, volunteering to treat children desperately in need of dental care in both Vietnam and India.
Other professional pursuits include being a committee member and Secretary of the ANZSPD Victorian Branch for over five years, and more recently mentoring a final year dental student in the Melbourne Dental School Mentoring Program Pilot.
Doctor of Philosophy—Arts (Social Theory) University of Melbourne 2017
Graduate Certificate in Advanced Learning and Leadership University of Melbourne 2015
Bachelor of Arts (Degree with Honours) University of Melbourne 2010
Bachelor of Dental Science University of Melbourne 1990
- 2018 Guest Speaker at Conversations About Care:
A conference presenting the latest in client-centred care and integrated practice
Speaking on ethical issues associated with the provision of care
- Mentor in a Pilot program offered by Melbourne University to final year dental students.
Due to the success of this Pilot, the program is being offered in 2018.
- Attended the 37th Australian Dental Congress in 2017
Dr Annu Phakey BDS (Hons) Sydney
Annu joined Riversdale Dental as an associate in 2009. She holds a Bachelor of Dental Surgery degree with Honours from the University of Sydney and has over 25 years of extensive experience working in private practice from Glasgow Scotland to Melbourne. Annu’s professional interests range from undertaking preventive dentistry to reconstructive & cosmetic dentistry involving root canal treatments, crowns, bridges, porcelain veneers and implants. She has a particular interest in restorative and preventative dentistry and has a great rapport with children. She also has a keen interest in cosmetic dentistry to improve patient’s smiles.
Annu’s treatment satisfaction lies in achieving pain free & stress free comprehensive dentistry, helping anxious & worried patients feel at ease at the dentist with her caring nature. She takes pride in treating patients with the utmost dignity and respect, combining clinical excellence and empathising with the patients, listening and understanding their concerns, be it fear and anxiety over the complexity of treatment or costs involved. Annu is passionate about preventive dentistry and believes that most dental problems can be best managed by prevention or resolved more simply in their early stages.
Annu actively participates in continuing education to be current with the latest advances in dentistry. She has attended renowned dental conferences & workshops that allow her to always provide the best care for her patients. She is a member of the Australian Dental Association and has been a mentor for many dental students over the years. She thoroughly enjoys her vocation and feels minimally invasive dentistry and preventative techniques are the key to excellent long term oral health.
Outside of dentistry Annu enjoys spending time with her family and is a voracious reader. She has a penchant for food and loves cooking and travelling.
May 2018 – Rotary Endodontics Course
April 2018 – CPR Training
Aug 2017 – ADA Dental Conference 2017
July 2017 – Imaging in Dentistry
Mar 2017 – Ceramics 101
Nov 2016 – Endodontic Workshop
Oct 2016 – Optimal Dental Posture program
Sept 2015 – ADA Dental Conference 2015
June 2015 – Digital Dentistry Expo
Aug 2014 – DA Dental Conference 2014
May 2014 – Intra-Lock mini dental implants
April 2014 – CPR Training
March 2014 – What’s the Evidence? Common clinical questions
Oct 2013 – Diode lasers in Practice
Oct 2013 – Diagnostic imaging – clearer picture of problems
Sept 2013 – Adhesive Cementation: When & How
Graduating with a Bachelor of Education in 1988, Sue taught Mathematics, most notably at Wesley College in Melbourne and also in England, before starting her own business in home tutoring. She now manages the HR and policy compliance part of the business and ensures the Practice exceeds any recommendations by the Australian Dental Association.
Sue loves to travel and has been on many intrepid adventures, sharing her husband Julian’s love of the outdoors. True to their origins, international sporting events often see Sue and Julian in opposing colours!
Joelle has worked alongside Julian since 2000 starting as his dental assistant before moving across into reception. She brings a great deal of experience to her Practice Management role, not to mention empathy and a warm smile that makes everyone feel welcome
Joelle is a caring and supportive person who enjoys working with our friendly team to welcome patients and ensure they feel comfortable
Away from the Practice Joelle enjoys trying new cuisines, travelling, staying active, going to the footy, playing soccer and socialising with family and friends
Michelle is a long standing and valued member of the Riversdale Dental Community, having worked here for 26 years. She has a bubbly personality and the wonderful ability to make everyone around her feel happy.
She is a wonderful Dental Assistant and we admire her for her professionalism and greatly value the wealth of her knowledge.
Michelle has two daughters: Grace and Lucy, and one cheeky Labrador called Buckley, all of whom keep her extremely busy!
Carmen’s friendly personality and calm approach make her an outstanding dental assistant and she was dux of Ingenuity Institute when she graduated in 2005 as an assistant.
She loves helping and talking to patients and works hard to ensure anyone in her care receives the best in care and attention.
Carmen relaxes outside work with yoga and meditation but equally enjoys hiking in the great outdoors